Route Tickets to the Right Team
Automatically route support tickets to the right team. Reduce resolution times and improve customer satisfaction.
Why Use AI for Ticket Routing?
Faster resolutions, happier customers
Instant Routing
Assign tickets to the right agent in seconds.
Accuracy
95%+ accuracy in matching tickets to teams.
Priority Detection
Automatically flag urgent issues.
Workload Balancing
Distribute tickets evenly across teams.
Routing Scenarios
Automate your entire triage process
New Ticket Triage
Route incoming tickets automatically
Escalation Management
Identify and escalate critical issues
Skill Matching
Match tickets to agents with right expertise
SLA Tracking
Ensure tickets meet response time goals
Compare Routing Models
See how different AI models perform on ticket routing. Compare accuracy and speed.
View Routing BenchmarksNeed Technical Integration?
Build AI ticket routing into your app with our API. Get code examples, SDK docs, and routing configurations.
View API DocumentationAutomate Your Ticket Routing
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