Terms of Service
These Terms of Service govern your use of WorkChi's AI-powered sales automation platform. By using our service, you agree to these terms.
Last updated: December 15, 2024
1. Acceptance of Terms
By accessing and using WorkChi, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our service.
These terms constitute a legally binding agreement between you ("User") and WorkChi Inc. ("Company").
2. Description of Service
WorkChi provides an AI-powered sales automation platform that includes:
- Customer relationship management (CRM) functionality
- Marketing automation tools
- AI-powered analytics and insights
- Email marketing and campaign management
- Team collaboration features
- Integration with third-party services
Service availability and features may change over time. We reserve the right to modify or discontinue any aspect of the service.
3. User Responsibilities
As a User, you agree to:
- Provide accurate and current information
- Maintain the security of your account credentials
- Use the service in compliance with applicable laws
- Not engage in fraudulent or illegal activities
- Not attempt to compromise system security or integrity
- Respect the rights of other users and third parties
- Not transmit malware, viruses, or harmful code
4. Account Registration and Security
To use certain features, you must register for an account. You agree to:
- Provide truthful, accurate, and complete registration information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Promptly notify us of any unauthorized use
- Provide updated information when it changes
We reserve the right to suspend or terminate accounts that violate these terms.
5. Subscription and Payment
Subscription Plans
WorkChi offers various subscription plans with different features and pricing. All subscriptions are prepaid and non-refundable except as required by law.
Payment Terms
- Payments are processed in advance for the subscription period
- Prices are subject to change with 30 days notice
- We accept major credit cards and other payment methods
- Failed payments may result in service interruption
Refunds and Cancellations
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial months or unused time.
6. Intellectual Property
WorkChi Property
All content, features, and functionality of the WorkChi service are owned by WorkChi Inc. and protected by copyright, trademark, and other intellectual property laws.
User Content
You retain ownership of content you upload or create using our service. However, you grant WorkChi a license to use your content solely to provide and improve our service.
Restrictions
You may not:
- Copy, modify, or distribute our proprietary code
- Reverse engineer or attempt to extract source code
- Use our trademarks without permission
- Create competitive products based on our technology
7. Data and Privacy
Your use of WorkChi is also governed by our Privacy Policy. Key points include:
- We collect and process data to provide our service
- Data is processed securely and in compliance with applicable laws
- You maintain ownership of your business data
- We may use aggregated, anonymized data for analytics
- Data deletion requests will be honored where legally required
8. Service Availability and Support
We strive to maintain high service availability:
- Service uptime targets are published separately
- Maintenance windows will be scheduled when possible
- Support is available according to your subscription tier
- We are not liable for downtime beyond our control
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WorkChi shall not be liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for services in the preceding 3 months
- We are not liable for third-party integrations or services
- These limitations apply even if a remedy fails its essential purpose
Some jurisdictions do not allow the exclusion of certain damages, so some limitations may not apply to you.
10. Indemnification
You agree to indemnify and hold WorkChi harmless from any claims, damages, or expenses arising from:
- Your use of the service
- Violation of these terms
- Infringement of third-party rights
- Your content or activities
11. Term and Termination
These terms remain in effect as long as you use our service. We may terminate accounts immediately for:
- Breach of these terms
- Illegal or harmful activities
- Non-payment of fees
- Extended periods of inactivity
Upon termination, your account and data will be deleted within 30 days unless required to retain data.
12. Changes to Terms
We may modify these terms at any time. Changes will be communicated through:
- Email notifications 30 days before significant changes
- In-app notifications
- Updated "Last modified" date
Continued use of the service after changes constitutes acceptance of the new terms.
13. Governing Law
These Terms of Service are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in San Francisco, California.
14. General Provisions
- Entire Agreement: These terms constitute the complete agreement between you and WorkChi
- Severability: If any provision is invalid, the remainder remains enforceable
- No Waiver: Any waiver must be in writing and signed by us
- Transfer: We may assign these terms to affiliates or acquirers
15. Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@workchi.ai
Address: 21 Rue du Puits Romain, L-8070 Bertrange, Luxembourg
Phone: +1 (555) 123-4567